Knowledgebase or Wiki, as stated in the ISPadmin interface, serves to organize notes in the system to keep records easily or to share important operational information, instructions and practice with other system administrators.
In order to reach a clarity and better orientation, the individual folders and subfolders are displayed in a tree structure, which of course enables the most common options to work with folders as adding, editing and deleting folders.
Individual notes can be entered into the system using the integrated editor WYSIWYG. Working with notes is similar to editing documents in a standard text editor, such as Word.
Furthermore, it is possible to set the permissions to view and edit individual notes, depending on the authorization level currently selected for system administrators, eventually a definite option to set whether it is a public note or a private one-only for the author.
An essential part is, of course, the ability to attach documents to individual notes.
Each note also contains detailed information about the date of adding, author notes, description and colour differentiation related to the permission level to view or manage the notes. The complete history of events is definitely worth mentioning. After every change of note the record of the comment history is saved and it makes it possible to trace the date, author, and details of any changes at any time.